PRIVACY POLICY

Ambiance Salon and Spa Privacy Statement

At Ambiance Salon and Spa, we are dedicated to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information Collection

We collect information when you:

Book appointments online or by phone
Complete intake forms for services
Make purchases in our salon
Sign up for our newsletter
Create an account on our website
Provide health information for treatment purposes
SMS/Text Messaging: We collect your mobile phone number when you voluntarily opt-in to receive text messages from us, such as when booking an appointment, filling out a contact form on our website, or signing up for promotional updates.

This information may include your name, contact details, service history, payment information, and health information relevant to your treatments.

How We Use Your Information

Your information is used to:

Schedule and confirm appointments
Process payments for services and products
Maintain your service history
Send appointment reminders
Provide personalized treatment recommendations
Send promotional offers and updates (with your consent)
Improve our services and customer experience
SMS Communication: We use your mobile number to send appointment confirmations, reminders, and occasional marketing or promotional offers. Message frequency may vary.
Opt-Out: You may opt-out of receiving text messages at any time by replying “STOP” to any message you receive from us.

Information Security

We implement security measures to protect your information:

All online bookings are processed through secure systems
Credit card information is processed securely and not stored in client profiles
Personal data is accessible only to authorized staff members
We maintain physical, electronic, and procedural safeguards

Information Sharing

We respect your privacy and will not:

We do not sell or rent your personal information to third parties.
Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with:

Service providers who help us operate our business (booking systems, payment processors)
Legal authorities if required by law

SMS Terms and Conditions

By providing your phone number, you are agreeing to receive text messages from Ambiance Salon and Spa. Message and data rates may apply.

To Opt-Out: Text STOP to (334) 826-3060 at any time to unsubscribe. After texting STOP, you will receive one final message confirming your opt-out.
For Help: Text HELP to (334) 826-3060 or call us directly for assistance.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Opt out of marketing communications
Request deletion of your information (subject to legal requirements)

Children’s Privacy

Our services are not directed to individuals under the age of 18. Parents or guardians must be present for any services provided to minors.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our privacy practices or would like to exercise your rights, please contact us:

Ambiance Salon and Spa 2436 E University Dr UNIT 2103 Auburn, AL 36830 (334) 826-3060